Track your order
Fill in the information below to see your latest order status.
Frequently Asked Questions
How long is the delivery time?
We process orders within 2-5 business days.
Shipping time varies as we have warehouses both inside and outside Sweden. You can see the delivery time on individual product pages, at checkout and in the order confirmation sent to the email you provided when ordering.
Produktfrågor Familjegran
Can I order more name tags?
Yes, you can easily do that here: ristal.us/products/namnbrickor
How do I hang the name tags?
Here you will find a simple guide for hanging the names: /pages/familjegran-installationsguide
Which batteries are used?
3x AA batteries (not included)
We are a big family, how can I fit more names?
You can either buy several trees and split the names, or add extra name tags and attach them anywhere along the tree's metal frame.
You can order individual name tags here: ristal.us/products/namnbrickor
How do I add the beautiful gift box?
We sell a separate luxury gift box, perfectly fitted for the tree if you want to make your gift extra special.
You can find the gift box here: ristal.us/products/gavobox-familjegran
Do you have an accessory to make the tree rotate?
Yes, you can order a rotating base here:
Kontakta Oss
Fill in the form and we will get back to you as soon as we can.