Shipping policy
Processing times
Orders can take 2-5 days to process before being shipped.
Tracking number
When your items are shipped, you will automatically receive a message from the system by email with a tracking number.
If you have not received one, or if the tracking number does not work, contact us and we will sort it out!
If you need more detailed information, you can email us at kontakt@ristal.se and we will help you!
Shipping
You can clearly see the expected delivery time and shipping cost at checkout before completing your order.
We ship to countries within Europe as well as to the USA. Exact shipping options and costs are shown at checkout when you enter your delivery address.
Delivery times
Below are our estimated standard delivery times. Actual delivery time may vary depending on the dispatching warehouse and the season.
| Country | Estimated delivery time |
|---|---|
| Sweden | 3–5 business days |
| Norway | 4–7 business days |
| Denmark | 3–5 business days |
| Finland | 7–12 business days |
| USA | 7–10 business days |
| Rest of the world | 7–12 business days |
Shipping rates
| Country | Shipping cost | Free shipping from |
|---|---|---|
| Sweden | 49 kr | 1 000 kr |
| Norway | 49 kr | 1 000 kr |
| Denmark | 39 kr | 800 kr |
| Finland | €4.99 | €100 |
| USA | $4.99 | $100 |
| Rest of the world | 49 kr* | 1 000 kr* |
*Equivalent amounts in local currency may be applied at payment.
Please note: Different shipping rates may apply to fragile or bulky products. In such cases, this is clearly stated at checkout before the purchase is completed.